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Cleaning fees are always refunded if the guest did not check in.
Accommodation fees (the total nightly rate you're charged) are refundable in certain circumstances as outlined below.
If there is a complaint from either party, notice must be given to Airbnb within 24 hours of check-in.
Airbnb will mediate when necessary, and has the final say in all disputes.
A reservation is officially canceled when the guest clicks the cancellation button on the cancellation confirmation page, which they can find in Dashboard > Your Trips > Change or Cancel.
Cancellation policies may be superseded by the Guest Refund Policy, extenuating circumstances, or cancellations by Airbnb for any other reason permitted under the Terms of Service.
Please review these exceptions.
Applicable taxes will be retained and remitted.
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Activities |
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Extra people: No Charge
Weekly Discount: 20%
Monthly Discount: 40%
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Great place for a family of 6 or you and 5 of your friends. Alicia and Herman were lovely and they picked us up from the airport. The view is amazing. If you like secluded this is definitely the place. It is a brief walk down to La Ropa beach and if you wanted to go into town and not drive you could pick up a taxi from there. I prefer Zihua over Ixtapa any day. In Zihua you are closer to the people. Thanks Hernan for letting us stay in your lovely home. See you later!
This home is beautiful and is located in a very accessible location with fantastic views. Our family experience on this vacation was hands down one of the best trips. The amenities, service and quality of this home in nothing less than a ***10***. I would highly recommend this home for your next travels. Dean and Aimee (Canada)
If your looking for privacy an quietness this is your place with a beautiful house sitting on top of Cerro El Vigía overlooking into the bay of Zihuatanejo
